Caregiver Vetting Process
How we ensure quality
Every caregiver in our network goes through a rigorous, multi-stage screening process before working with families. Patient safety is our highest priority - that's why we never compromise on quality. Less than 20% of candidates pass our evaluation process. This means every caregiver who arrives at your home has proven their competence, character, and dedication.
Certification Verification
We verify all professional certifications, educational qualifications, and practicing licenses. We contact issuing bodies directly to confirm authenticity. We don't settle for photocopies - we want absolute certainty.
Criminal Background Check
Full criminal record check in cooperation with the relevant authorities. No caregiver begins work without a clean criminal record. This check is repeated at regular intervals.
Personal Interview & Assessment
We assess skills, character, and motivation through structured interviews. We also check references from previous employers or patients. We care about professional ability and human quality in equal measure.
Training & Certification
Before they start, our caregivers complete a 40+ hour training program covering first aid, elderly care, medication management, family communication, and emergency response.
30-Day Probation Period
Every caregiver begins with a supervised probation period. We evaluate real-world performance, collect family feedback, and confirm the partnership works before it becomes permanent.
Ongoing Evaluation
Evaluation doesn't stop after hiring. We conduct regular quality checks, unannounced visits, and annual reviews. Continuous improvement is part of our culture.